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Exeter Healthcare

Exeter Healthcare

Our rating: 8 / 10                     Best for those approaching retirement or leaving a corporate scheme.

The Exeter healthcare is provided by “The Exeter” a mutual insurance company.
“At The Exeter, we’re different to most insurers in a number of ways – maybe the most important difference being our mutual status. Being a mutual means we don’t have shareholders like a PLC, instead we are owned by our members. This shared ownership has a positive impact on our ethos and what we are trying to achieve. Whilst PLCs are judged ultimately on the financial returns they deliver to shareholders, success for us is paying claims.

We focus all our energy and attention building cover that works for you. But more than that, our service is what really separates us from the competition. We offer you the perfect mix between efficiency, technology and that personal touch that you would expect from a leading specialist. The fact that we specialise in healthcare and protection and have links back for over a century, helps gives our customers the confidence that they are dealing with an expert, dedicated insurer.”

The Exeter has a simple organisational structure, based from a single Head Office in the UK. Experience is that the Exeter is not restricted by networks or a restricted list of selected partners on a cost containment basis. The choice of specialists is left to the patient choice and the impartial advice of your GP. The claims process is simple and uncomplicated by bureaucracy.

The Exeter is different from other insurers in one critical way. Patients tend to claim less when they are younger or working. The costs of medical insurance increase exponentially as you get older increasing by perhaps 50% per year between the ages of 65 to 75. Most people drop out of medical insurance at this time or are persuaded by the insurers to contain costs by accepting ever reducing cover, benefits and a very restricted policy. This is particularly the case for BUPA and AXA-PPP. Exeter is different in that all their policies are adjusted each year equally with no additional loading or extra costs for any claims history or age threshold. This for patients over 65 the annual increase may be perhaps 3% rather than 50% each renewal.

The Exeter fee schedule appears at

The Exeter
Lakeside House, Emperor Way, Exeter, EX1 3FD
Telephone number: 0300 123 3200 Monday to Friday, 8am – 6pm.
Web site: